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Saturday 14 August 2021

How do I turn off offline editing in Google Docs?

 If you aren't connected to the internet, you can still create, view, and edit files on:

  • Google Docs
  • Google Sheets
  • Google Slides

Use Google Docs, Sheets, and Slides offline

You can save the most recently opened documents on your computer.

Before you turn on offline access

How to turn on offline access

  1. Open Google Drive.
  2. At the top right, click Settings Settings and then Settings.
  3. Turn on Offline setting. 
  4. To work offline, in your Chrome browser, open Google DocsSheets, or Slides

Tip:

  • If you want to use offline access for another Google Account, make sure you're signed in to the right Chrome profile. Learn how to switch Chrome profiles.
  • You can also turn on offline access from Docs, Sheets, or Slides settings. If you turn on offline access for Docs, Sheets, Slides, or Drive, then the rest will also be available offline.
  • Alternatively, to turn on offline access, open any Google document, spreadsheet, or presentation, and click See document status Cloud done and then Turn on and then Turn on.

Turn off offline access

  1. Open Google Docs.
  2. Click Menu Menuand then Settings.
  3. On the right, turn off Offline.

Make specific files available offline

If you have enough storage, some of your most recent files will be automatically saved offline. To manually select files to save offline:

  1. Follow the steps above to turn on offline access in Google Drive.
  2. Open the Google DocsSheets, or Slides home screen.
  3. On the file you want to use offline, click More More.
  4. Click Available offline. A check mark will appear in the bottom left corner to show that the file is available offline.

Tip: You can also make a file available offline by opening a Google document, spreadsheet, or presentation, and clicking File and then Make available offline.

Check if a document is ready for offline use

  1. On your computer, open a file in DocsSheets, or Slides.
  2. Click See document status Cloud done.

Tip: If your document is not ready to edit offline, an explanation will appear.

Fix problems with using files offline

If you're having trouble working with Google Docs, Sheets, or Slides offline, try these steps.

Check your browser

  • You must use the Google Chrome browser.
  • Do not use private or incognito browsing. 

Error message: "Checking offline sync status. Please wait."

  • Reload the page and try again. 
  • Clear your site data:
    1. Open chrome://settings/cookies/detail?site=docs.google.com .
    2. Click Remove all.

Error message: "Offline sync is disabled by your administrator."

You can't use Offline with this account. Learn how to contact your administrator.

Error message: "Another user has already enabled offline access on this computer."

Only one account for each Chrome profile can have offline enabled. If you want to enable multiple accounts for offline, create them on separate Chrome profiles. Learn how add a new profile, then enable offline for one account in each profile. 

Offline setup failed

Disable and re-enable offline 

Clear your site data 

  1. Open chrome://settings/cookies/detail?site=docs.google.com .
  2. Click Remove all. 

Offline is already on

Offline will automatically be enabled if you are a ChromeOS user, if you choose to sync your Docs and Drive when creating a Chrome Profile, or if you have Drive Backup and Sync installed on your device. 

Learn how to disable offline.

Error message: Could not sync document or trouble syncing

Step 1: Check your network connection

There might be a problem with your network connection. First, check your network connection. Then, try to disable and re-enable offline access.

  1. On your computer, open the Google Doc, Sheet, or Slide.
  2. At the top, click File and then Make available offline. The check mark should disappear.
  3. At the top, click File and then Make available offline. 

If the error continues, your file is too large. 

Step 2: Make your file smaller

  1. Make your file smaller.
    • Tip: Copy smaller sections of the original document into new documents.
  2. At the top of your new smaller document, click File and then Make available offline.

Help us improve offline access

Take this survey to help us understand your offline experience with Google Docs, Sheets, and Slides. 

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